I stayed there with family in the last week of June 2018. it was a comfortable stay. Nice clean rooms. I think hallmark is their personalized service - be it reception, breakfast or else. We couldn't have enjoyed our vacations (so much) in Kuala Lumpur without the help and guidance of Fariha at the reception. Our thanks and gratitude to her.

  We have had stayed there since May for 2 nights. This is good hotel in good location, just around 10min drive to KLCC and can look over the roof to see Petronas twin towers. The room is a bit small but neat and comfortable. our room has breakfast included, even not much options but it's good. Overall is good... if we ever return to Kuala Lumpur we will definitely stay there again.

  Nice hotel in croasroad...near chow kit train station. Easy access to kuala lumpur travel spot. I've been stayed 4d3n there feb 15..Really nice staff mr. ahmad who helped us. The room cozy and have flow mineral water infront of lift and asked staff to borrow iron set for clothes and also a napper for a baby. Recommended hotel for traveller.

  We have returned for a fifth time! I love this place! Great breakfast it’s made fresh as requested and no wastage which is awesome! the staff are always attentive and anything we asked for was done. This is a budget hotel! People book a room with no window and expect 5 star rooms! Don’t blame the hotel. It is centrally located right opposite chow kit monorail and just a few stops from Bukit Bintang and just one stop from quill shopping mall and sogo area which has great shopping. Everything is close by and accessible. I travel here just myself and my kids and while I wouldn’t recommend walking around after 9-10pm at night it is much safer now as a whole. We will be back 🙂

  The room was clean and big. The location was great with many street food places around.
The rooms are for smokers too! I think that is very important to know before booking.
The WIFI was OK more or less.
The stuff wasn't very nice but the housekeeping was very nice and smiled 🙂
The breakfast was good but become boring for me after 2 days.

  We stayed in this hotel for 2nights and glad that we booked here because the price is reasonable.We had a comfortable stay in this hotel.Our room is very clean.

The breakfast at the rooftop was great.

The staff were accomodating.
It’s near chowkit station but if you are travelling with someone it’s better to use grab or uber.

  What I liked about this hotel is that it is just across the Chowkit station. Some may complain that it's too far from KL Sentral but I wanted to soak in the sights and experience so I didn't mind. I felt safe walking by myself most of the time and the there are markets / convenience stores / street food available nearby at any time of the day.

The room was okay for solo / couple but there were no cabinets to put stuff in. Room TV has limited channel. Water pressure in the bath is okay.

Continental breakfast has large servings. The chef was very nice.

The free refreshments in the lobby is nice too.

Room wifi is a bit slow. Overall, it was a very pleasant experience for me.

  Location is great, near cow kit monorail and two lines of GOKL free buses. It's a food heaven for a foodie because in the front of hotel there's a market that operate near 24 hour which most of them sell food, the staff is very good, quick response and very helpful

  We booked room via booking and it was the best hotel that we'd spent night in KL. Really comfy, clean and localisation is great. Stuff was very friendly and helpful. I can only say that I recommend it!

  So there are 5 of us who booked here at Crossroads Hotel. We booked a Deluxe Family Room which is good for 4 people. There were 2 Double beds. We put it side by side together and the bed is good for 6 people actually! They are not too strict with having one extra person in the room. We only paid 960 RM for four nights! or roughly 240 RM a night then divide by 5 people, that is 48RM per person per night.

The room itself is big enough compared to most hotels you'd find in Asia wherein the space is too cramped. The 5 of us are able to move comfortably in our room and the bathroom is very clean with free toiletries. The aircondition and wifi works well. The staff are also very courteous and does requests satisfactorily.

The only downside for me is the food. The breakfast is quite expensive considering the selection they provide (only eggs, cereals and toasts and beverages such as coffee, teh tarik or juices). You might be better off not availing the rates with complimentary breakfast and just try the roadside hawker food stalls and get a taste of authentic Malaysian food.

My recommendation is it may be good if you are two or more people because the price is lower.

  Stayed here years back. This one is very closer to metro, taxi stand and bus depot, hence very convenient. Rooms and rooftop breakfast buffet was pleasant. Staffs are friendly and lots of shop nearby. Nothing fancy, but convenient and value for money.